FAQs
Shipping & Returns

HOW MUCH DOES SHIPPING COST?

We will be offering free shipping in the U.S. ONLY.

 

For quotes on shipments outside of the USA, click here or reach out to us via our contact form and we will be happy to let you know. 

WHATS YOUR RETURN POLICY?

We will offer a 60 day return policy once we have launched.  If you are not totally satisfied with the quality of the product within 60 days of receiving your order, simply send it back and we will refund you the product cost. We would be happy to assist you. Please fill out our contact form for assistance.

WHERE DOES TSTL TRAVEL SHIP?

We currently only shipping within the U.S. and Canada. We are hoping to extend this to countries soon. If you are interested in adding your country to our list, please let us know by filling our our contact form.

WHEN WILL I RECEIVE MY ORDER?

You can keep track of your luggage once it's been processed and shipped with a tracking number you'll be provided with after purchase.

DO YOU SHIP TO P.O. BOXES?

Sorry, we don't ship to P.O. boxes.

LUGGAGE

WHAT SUITCASES CAN BE STORED WITHIN EACH OTHER?

Smaller luggage can be stored in the bigger one. 

WHAT MATERIAL ARE THE SUITCASES MADE OF?

TSTL luggage are made out of polycarbonate. 

HOW DO I CLEAN THE LUGGAGE & KEEP IT CLEAN?

Every luggage will come with a cover to help protect the outer shell and map design from scratching or deteriorating over time. You can clean your luggage with a cloth, mild soap, and warm water. Cleaning erasers, mild abrasives, or even toothpaste can remove scuffs and scratches on the outer shell.

HOW DO I SET THE TSA LOCK?

Press in the tiny reset button with a small screwdriver or pen. set what you want your three-digit combination to be, and click the two zippers in place. Your lock combination is now set and your luggage is locked. To reset lock to a new combination, repeat process with a new three-digit number. 

WHAT LUGGAGE SHOULD I BRING ON VACATION?

CARRY-ON

22 x 14 x 9 Inches

2-3 Days

Minimalist Packer

MEDIUM

26 x 17 x 10 Inches

3-7 Days

Over Packer

LARGE
30 x 20 x 12 Inches

7 Plus Days

Heavy Packer

IMPACT

WHAT CAUSE DOES TSTL TRAVEL SUPPORT?

We deeply care about our environmental footprint. We prove this by using 100% recyclable materials and are working towards creating luggage that are more environmentally friendly everyday. In addition, we love animals and donate a % of our annual profits to sanctuaries around the world.

WHERE TO FIND US AND HOW TO GET IN TOUCH

HOW CAN I STAY UP TO DATE WITH TSTL?

Sign up for our newsletter to stay in the loop?

Also, follow us on social media. We'll keep you up-to-date with our latest product launches and happenings!

HOW CAN I GET IN CONTACT WITH YOU?

Please fill out our contact form to get in contact with us. Someone will be in contact with you within 24 hours. 

Exciting Updates!

We'll keep you in the loop on our latest products and happenigns! 

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