The Sweet TraveLife Limited Lifetime Luggage Warranty 

We offer a limited lifetime warranty for all The Sweet TraveLife luggage


This warranty includes damage to:

  • Handles

  • Wheels

  • Zippers

  • Cracks or breaks on shell

Warranty for the concave area where the world map is housed will be taken on a case-by-case basis.

What This limited Warranty Covers


  • All of our polycarbonate suitcases.

  • Fabric tears that deems the inside of the luggage non-functional

  • Cracks or breaks in the shell

  • Wheels, Handles, and Zippers that cannot carry its intended function

  • Keep in mind that we will only honor this warranty to the person who's name is on the receipt of the original order. A copy of the original receipt is required to determine warranty eligibility

This Limited Lifetime Warranty Does Not Cover The Following:

  • This Warranty does not cover your Luggage if you use it in a manner incompatible with that intended function. Our TSTL Luggage is designed to be used for travel by air, car, train, boat, and foot

  • Cosmetic Damage resulting from neglect, misuse, abrasion, exposure to extreme temperatures, acids, scratches, dings, scuffs, stains, color change, and normal wear and tear

  • Fabric rips or tears due to normal wear and tear

  • Replacement of any non-defective pieces in the luggage. For example, if you purchase luggage with multiple components and only one component is defective, we will only replace the defective component

  • Any luggage, whether manufactured by The Sweet TraveLife or not, sold by resellers who are not authorized retailers
  • Loss of practicality or performance due to customer being locked out of their luggage
  • For limited edition, discontinued or out-of-stock items, The Sweet Travelife guarantees only replacing the original product with equal or greater retail value and cannot guarantee the exact replacement

If you need to inquire about your products warranty or need to file a claim, please fill out our contact form or email us at help@tstltravel.com